Thank you for scheduling your appointment with us!

We understand that life can be unpredictable, and sometimes plans need to change. As a small business, our cancellation policy helps ensure that our artists’ schedules remain predictable and their income is protected. To continue providing the best service to all our clients, we kindly ask that you review and follow the policies below:

Appointment Confirmation

Our front desk team will reach out to confirm your appointment. Please provide us with the best phone number to reach you. If we are unable to contact you after three attempts, your appointment may be released to another client.

24-Hour Notice

If you need to cancel or reschedule, please give us at least 24 hours’ notice. This allows us to offer the appointment to another client.

For color services

  • A credit card will be required to secure the appointment. Our manager will contact you to collect your card information after booking.
  • Cancellations made less than 24 hours in advance or no-shows will incur a $100 non-refundable fee. We understand that emergencies happen and will do our best to accommodate you in such cases.

Timeliness

Please arrive on time for your appointment. If you’re more than 15 minutes late, we may need to reschedule to ensure we can keep all other appointments on time.

We truly appreciate your understanding, as it helps us provide the best experience for all our valued clients. If you have any questions or need to modify your appointment, please don’t hesitate to reach out!

Thank you for choosing Michael Saldaña Salon. We look forward to taking care of you!